Customer satisfaction is important to us.

 

• Products can be returned within 7 days of delivery if they are damaged, defective, or incorrect.
• To request a return, customers must contact our support team with order details and relevant photos.
• Returned items must be unused and in their original packaging.
• Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days.
• Shipping charges, if applicable, may not be refundable unless the return is due to our error.
• Certain products may not be eligible for return due to hygiene, customization, or other restrictions.

 

SALEWALE reserves the right to reject return requests that do not meet the conditions outlined in this policy.

 

For return or refund assistance, please contact our customer support team.